Falcons Chauffeurs Worldwide – Sam Baig
“CDS is the best thing that happened to our business. At Falcon Chauffeurs Worldwide, our service portfolio is very versatile all around the world. We were really in need of a bookings management software that does not just manage our bookings but also provides us with complete control over our business all around the world. We already had an amazing bookings software but that had its limitations. Our business development manager shortlisted 3 top software available in the market. After having a few meetings and online demonstrations we realised none of them would do. With CDS we can track our chauffeurs live anywhere in the world. Our clients are assured of consistent email and text message updates, generated automatically through CDS as the ride progresses. Our clients and their personal assistants can track our chauffeur live from anywhere in the world through the specific link provided or through the chauffeur app. Our clients have their own secured online portal, where they can keep a record of their bookings, make or add new bookings and view their invoices. Previously we had to spend hours generating Microsoft Excel dashboards to review the financial performance. Thanks to CDS, financial analysis reports are autogenerated with different types of charts for a timely, accurate, and efficient data analysis. Our booking confirmation emails are personalised to our needs and our client’s requirements. Our chauffeurs can sign in to their chauffeur app providing us a complete vehicle log every time, including vehicle mileage and photographs. Gareth and Denise have exceptional customer service. They are always available to help. Our system is so personalised that we feel our brand is embedded in CDS by default. During the covid-19 lockdown, Gareth has regularly held online training sessions. Looking forward to using the Best chauffeur business management software to its full potential.”
